Returns & Exchanges
At Katyayani Krishi Direct, we strive to ensure every customer is satisfied with their agricultural supplies. If you are not completely happy with your purchase, you may return eligible items within 15 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number and the reason for the return to receive an authorization code.
Prepare the Package
Ensure the product is unused, in its original packaging, and includes all manuals or accessories before securely sealing the box.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location or schedule a pickup through our portal.
Inspection and Refund
Once our warehouse team verifies the condition of the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing